Customer Service

Shipping & Delivery

Almost all of our frames are made to order. All of our products are made in United States. When you make an order, order is processed the next day and placed into the production. On average it takes 7 business days to finish any kind of our frames and products. You can expect your order to be delivered to you in 10 days after successful payment of your order.

Privacy & Security

Please read our Privacy Policy here.

Returns & Replacements

Our frames are made to order so we do not except returns. But we do except exchanges for reason such as damage frames, or missed delivery.

Ordering

You can order online as a guest or by creating an account on our website. We except all major credit cards (Visa, Mastercard, AMEX, Discovery) as well we except paypal payments. You can also order by phone.Pricing & PromotionsOur prices are final, we do offer occasional promotion. We offer free shipping on all order above $500. We have special pricing set for re-sellers and wholesale clients - click here to become wholesale customer.

Viewing Orders

You can create a free account on our website with the user name and a password, so you can log in later and track down your orders, etc. Our Customer service policy was written on May 9th 2014. We reserved rights to update this policy in the future without any notice, but just with publishing it on our website.